Game changer for the Social Pediatric Center (SPC)

Under the leadership of Dr. Stefan Ortfeld, the Pelzerhaken Pediatric Center deliberately chose to take an innovative approach: With the introduction of medsolv.MRM, a completely new product was installed, the development of which was closely supervised by Dr. Ortfeld and his team. This bold step went far beyond conventional resource planning—the goal was to find a solution that would digitally and intuitively map the highly complex, multi-professional processes in an SPC.

The real breakthrough came with medsolv.MRM's team planning function, which was developed specifically for SPC processes. For the first time, multi-professional teams (doctors, psychologists, therapists, social workers and nurses) can be optimally planned and assigned for one or more patients. 

The automatic consolidation of all participants, flexible combinations of individual and team appointments, time slots with breaks, and the integration of specific room and equipment requirements are carried out with unprecedented speed and clarity.

All scenarios can be mapped for “round tables,” case conferences, combined services (assessments), and inpatient services—even with complex rescheduling in the event of short-term cancellations. 

The result: a break with the often tedious management of individual appointments – and a huge leap in effectiveness and transparency for all professional groups. 

A specialized system for healthcare facilities goes far beyond this. It not only manages appointments, but also:

Resources: All available capacities at your facility

• Treatment rooms
• Devices and equipment
• Staff (doctors, therapists, medical personnel)

Intelligent appointment scheduling:

• Automatic check: Which employee offers the desired service?
• Which rooms and equipment are needed?
• Are all resources available at the desired time?

Practical benefits:

• Double bookings are prevented
• Available appointments are found automatically
• Optimal utilization of all resources
• Patients can also book appointments online

The next milestone is the implementation of video consultations, which are an extremely effective addition to team planning, especially in larger catchment areas. Combined with the dynamic daily planning of medsolv.MRM, it is possible to integrate even short-term care requests, efficiently manage rescheduling, and provide flexible, location-independent care to patients.

Families in particular benefit enormously from this, as waiting times and travel distances are reduced and care becomes more continuous and tailored to individual needs.

With Dr. Ortfeld's pioneering spirit and the innovation of medsolv.MRM, the SPC Pelzerhaken has created a model that is unique in terms of functional depth, speed, and practicality.

The team planning developed specifically for SPC makes the center a role model for interdisciplinary work and is a sustainable game changer for the entire industry.